Transform customer experience with a holistic approach
Improve customer satisfaction with a unique methodology focused on improving the entire customer journey rather than individual touchpoints
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Fuel revenue growth by 10–15% by improving
customer satisfaction through upselling and acquisition
Enhance customer experience by capturing feedback from all your customers, across every channel.
Providing an optimum customer experience has been one of the key drivers of customer loyalty. However, trying to understand customer perception only through touchpoints is simply not enough. Periscope solutions helps businesses transform customers’ perception of their company.
Our unique customer experience transformation approach, built around changing customer journeys rather than touchpoints, helps companies follow the experience as customers see it and improve accordingly.
Solutions for Customer Experience Improvement
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Journey Analytics
Aggregate and analyze operational customer data for key customer journeys.
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Explore how Periscope improves customer satisfaction
How can you benchmark customer satisfaction and measure impact over time? This short video reveals how Periscope’s Customer Experience Solutions help clients across industries at an important inflection point in their evolution. Find out how evaluating customer experience performance and showing what best-in-class looks like enables clients to transform the decisions they make.
